My partner and I recently took a trip to the beautiful Chelan area of Washington State, an area known for its scenic beauty as well as an abundance of wineries. Given that we enjoy Washington wines immensely, both of us were eager to explore some wineries and see what was new.
While visiting a hilltop winery that overlooked Lake Chelan and the surrounding valley (a stunning view), I struck up a conversation with the young woman in charge of the winery’s tasting room. After small talk and lots of accolades from me about the wines she was sampling that day, she asked what I did for a living. I mentioned I was a writer, which immediately prompted my partner to chime in “He’s a published author who writes books with one of the best-selling beauty authors of all time!” Well, so much for being low key about my career…
Once she learned this, she paused mid-pour. Then she asked for the name of the book. I told her it was Don’t Go to the Cosmetics Counter Without Me—and she went nuts. “Are you serious? I love that book. We all do.” I have to admit I was a bit surprised this young woman (she was only 20) had heard of the book. Come to find out, she holds a second job as a saleswoman for Lancome at Macys in a neighboring town. She told me that her district manager is a big fan of Paula’s work and insisted her teams have our book at their cosmetic counters! Imagine that!
I stopped to enjoy a sip of some estate-grown Syrah before responding, after which I asked “But didn’t your manager notice that we don’t say a lot of nice things about Lancome, especially their skin care?” She knew, but apparently that didn’t bother her. In fact, the young woman stated that she agrees with a lot of what we wrote, but was glad we were complimentary about Lancome’s makeup (Lancome has always excelled with makeup). As it turns out, she and her co-workers routinely consult the book while at work! They use it to learn more about what they’re selling as well as what neighboring lines offer.
I can’t tell you how great it was to visit a small town and run into someone who was not only aware of the books I write with Paula, but truly appreciated our hard work (really hard work!). In fact, as a thank you, she gave me a complimentary bottle of merlot (we bought a few bottles of their other wines, too). I felt like a celebrity.
Most of the time, and understandably so, cosmetic salespeople are quick to dismiss the vast amount of work that goes into each book unless we only write positive things about the brand they represent. I definitely raised a glass to this young woman’s cosmetics manager for not being afraid to show her team the perspective of someone not unduly influenced by cosmetics industry’s hype! And that brief exchange set the tone for a great weekend; after all, who doesn’t enjoy hearing that what they put out there in the world makes a real difference in the lives of lots of women?







